How we measured this
2,219 finance companies, and 15 questions about each one’s market. Four AI assistants answered every question. Every number on these pages is calculated from those answers and can be checked against them.
The chapters on loyalty, checkout, wealth and mortgages add questions of their own. Their methods are set out here too.
- Finance companies
- 2,219
- Questions per company
- 15
- AI assistants asked
- 4
- Answers read
- 133,124
- Answers naming the company
- 7,513
- Parts of the overall score
- 5
- Asked
- September 23 to October 14, 2026
- 01What we asked. For each company, we wrote 15 everyday questions about its market, like the questions a customer might ask. All questions were unbranded: none named the company being measured.
- 02Who we asked. We put every question to four AI assistants: OpenAI, Claude, Perplexity and Gemini.
- 03When we asked. We asked the AI assistants in two rounds: from September 23 to October 1, 2026, and from October 9 to 14, 2026. The AI agent scan ran from October 3 to 9, 2026.
- 04How we counted. We read every answer and counted those that named the company. A mention is when the AI brings up the company on its own.
- 05How the score works. The overall score, out of 100, combines five things: how often AI names the company, how often it uses the company's website as a source, how positively it describes the company, the quality of the website, and how ready the website is for AI tools.
- 06What it cannot tell you. It shows what four AI assistants said on the days we asked. It does not measure traffic, sales, or how often real people ask questions like these.
Every question is unbranded
For each company we wrote 15 questions about the market it competes in, the kind a customer would actually ask. All of them are unbranded: none names the company being measured.
An automatic check removes any question that gives away the company or one of its peers. Two of the questions we asked were “Are there affordable badge scanning solutions for smaller marketing teams?” and “How do global fintech marketing forums differ from local US-based groups?”.
So when an answer names the company, the AI brought it up on its own. It was not confirming a name we had given it.
Four AI assistants
We put every question to OpenAI, Claude, Perplexity and Gemini, and read every answer they gave.
We asked in two rounds: from September 23 to October 1, 2026, and from October 9 to 14, 2026. The companies that are also in the US AI Visibility Study were asked with that study, and the others later, in the same way.
What counts as a mention
A mention is the company’s name appearing in an answer. We count the names people actually use, not only the formal one.
Answers rarely use a company’s registered name. So we count the short name, the name without “Inc.” or “Corp.”, and the name as the company’s web address spells it. We also count “Navy Federal” for Navy Federal Credit Union, “Pentagon Federal Credit Union” for PenFed, “Citibank” for Citi and “CashApp” for Cash App.
Some names are also everyday words, and finance has many of them. Those count only when they clearly mean the company: where the name stands in a list of companies, or does what a company does, such as offering an account. Circle counts where an answer lists it as a company or says what it offers, and never in “Circle K”. Chime counts only with a capital letter. Citi never counts in “Citi Trends”. Where it is not clear, the name is not counted.
How the score is built
Each company gets one overall score out of 100. It is made of five parts, and each part counts for the share shown below.
- VisibilityHow often AI assistants name the company, and how that compares with its peers32%
- CitationsHow often AI uses the company's own website as a source22%
- SentimentHow positively AI describes the company18%
- Site qualityHow well built the website's own pages are18%
- AI readinessHow easily AI tools can read and use the website10%
When no answer names a company, there is nothing to judge its sentiment by, so sentiment counts as neutral: 50 of 100. Site quality counts as 50 too when the company’s own pages could not be scanned. If citations or AI readiness could not be measured, that part is left out and the other parts count for more.
AI readiness
AI readiness asks how easily AI tools can read and use a company’s website. We ran 14 technical checks on each website, and the result is simply how many it passes. These checks look at how a website is built for AI tools. They do not judge what the website says, or what other websites say about the company.
The checks, for your technical team: Token budget (page weight), robots.txt published, XML sitemap, HTTP Link headers (RFC 8288), llms.txt published, Explicit AI bot rules, Markdown content negotiation, OAuth Authorization Server discovery, OAuth Protected Resource discovery, API Catalog (.well-known/api-catalog), WebMCP tools, MCP Server Card, Agent Skills declared and A2A Agent Card.
29 websites turned the check away and score 0, which reflects their rules for automated visitors, not what the website contains.
AI agents: levels and payments
A second scan asks what a website offers an AI agent that arrives by itself: can it read the website, use it, and pay through it. It is separate from the checks above and changes no score.
We ran the scan from October 3 to 9, 2026. It makes 23 checks and places each website on one of six levels, by the rules isitagentready.com uses. Level 1 needs two of a rules file, a list of pages and Link headers. Level 2 adds rules for AI bots and Content Signals. Level 3 adds pages served as Markdown. Level 4 adds one published interface for agents. Level 5 adds two of signed bots, sign-in details and every interface.
For paying, we looked for the agent payment protocols a website can publish (x402, MPP, AP2, ACP and UCP), and for checkout tools offered to an agent in the browser. A company counts as publishing a way for an AI agent to check out when it has either. We read each protocol file we found.
Some websites turn automated visitors away. 148 refused the files an agent would read. We report them as turning automated visitors away, not as publishing nothing. 30 let fewer than half the checks run and are given no level.
What it cannot see: a private arrangement between one company and one AI assistant, and whether an agent could click its way through an ordinary web page. See the results.
The chapter questions
Three chapters rest on questions we wrote for this edition. They were asked separately from the study, on October 9, 2026, and they count towards no score.
Each set went to the same four AI assistants. An AI model then read every answer against a fixed list of questions: which providers it names, which it puts first, and why. Every item it reports has to be quoted from the answer word for word, or it is thrown out.
Each question opened with the customer’s own bank, as in “I bank with Chase.” We asked about 8 products for 24 banks.
Every question had 3 wordings, and we read 2,304 answers.
Each question asked how to pay for something. We asked about 20 purchases, in 5 ways each.
Every way of asking had 3 wordings, and we read 1,146 answers.
Each question asked which firm to use for a money need. We wrote 12 of them, each in 3 wordings.
Each was asked once with nothing said about money, and again with statements of rising wealth. We read 677 answers.
A second AI model, from another company, read a sample of 150 answers from each set again. How often the two readings agree is shown beside each figure on the chapter pages.
Mortgage and first home questions
The mortgages chapter uses the study’s own questions, picked by their wording, so anyone can count them again.
A question counts when it mentions a mortgage, refinancing, a home loan, home equity or a home equity line of credit.
That gives 336 questions and 1,344 answers.
A question counts when it mentions a down payment, a house deposit, a first home, a first-time buyer, or saving for a home.
That gives 73 questions and 292 answers.
A company counts as named when the study found its name in the answer, as everywhere else. Kinds of firm, such as “credit unions”, are not names. Public programs, such as FHA and VA loans, are counted on their own and never as companies. The websites cited are the sources each answer listed.
The patterns, for your technical team: mortgages mortgage|refinanc|home loan|home equity|heloc and first homes down payment|house deposit|deposit (?:for|on) a (?:home|house)|first home|first[- ]time (?:home ?)?buyer|save (?:up )?for a (?:home|house), matched against the question without regard to case.
The mortgage rate check
Most of what an answer says has nothing to check it against. A mortgage rate does, so we checked the 30-year fixed rates the answers gave as today’s rate.
An AI model listed every percentage in 1,644 mortgage answers, from the study and from the loyalty questions about mortgages. For each one it copied the words around the figure, and said what kind of rate it was and when it applied. A figure whose words were not in the answer was thrown out.
We compared only national averages for an ordinary 30-year fixed loan, given as today’s rate. One lender’s offer, an APR, a jumbo loan or an example is a different number, so none of those is compared. That left 56 quotes.
Each quote was held against Freddie Mac’s weekly mortgage survey for the week the answer was given, read from Freddie Mac’s own file. The latest week we used was October 8, 2026, when the survey average was 7.40%.
A quote counts as close when it is within a quarter of a point of the survey. An answer carries an old date when it ties a rate to a time more than three months before it was written. See the results.
The tax residence questions
The wealth chapter has a second part: what changes when the customer says where they pay tax. It was asked separately from everything else, and is compared only with itself.
We asked about the same 12 money needs as the wealth chapter, each in 3 wordings. Each was asked once with nothing said about the customer, and once with each of these statements:
- Said they have $10 million to invest.
- Said they are tax resident in the UAE.
- Said they are tax resident in Monaco.
- Said they are tax resident in the Cayman Islands.
- $10 million, tax resident in the UAE.
- $10 million, tax resident in the Cayman Islands.
These questions went through OpenRouter, a service that passes a question on to many AI models. They were put to models from the same four AI assistant families, each with a web search, on October 14, 2026. We read 1,008 answers.
The route and the models differ from the study’s, so these answers are never set against the study’s or the wealth chapter’s. Each statement is compared only with this run’s own answers where nothing about the customer was said. See the results.
Where the companies came from
The companies in the study came from three places.
- The finance companies already measured for the US AI Visibility Study.
- A short list of well-known companies for each category of this study, four to seven each, picked by the research team.
- The Money20/20 USA 2026 attending companies list, as it stood on October 1, 2026. Each attendee was placed in one of the categories. Attendees that are not finance companies were left out.
Rezolve Ai, which publishes this study, attends Money20/20 USA and is left out of it.
Every company is filed under one sector, and under one category within it. There are 8 sectors and 40 categories.
212 of the 2,219 companies are also in the US AI Visibility Study. Each of them carries the same measurements here as it does there: the same questions, the same answers and the same score.
Two lists are marked on a company’s page: the S&P 500, and the Money20/20 USA attending companies list. How the lists compare.
What the study cannot tell you
It shows what four AI assistants said on the days we asked, in answer to questions written for each company. It does not measure traffic, revenue, or how often real people ask questions like these.
1,461 companies were named fewer than three times and are marked as rarely named. Their scores rest on very little, so read them with care.
The ranking is by overall score, which covers more than how often a company is named. So the order will not match a list of the most named companies.
The chapter questions are a snapshot too: each set was asked once, on the dates above. An answer may change the next time the same question is asked.
- LoyaltyI bank with you. Who does AI suggest?68%of answers name another providerRead the chapter
- CheckoutHow should I pay for this?78%of answers pick a credit cardRead the chapter
- WealthSay you have $10 million.60%of answers then name a private bankRead the chapter
- MortgagesWhat mortgage rate should I expect?33%of mortgage answers cite bankrate.comRead the chapter
- SourcesWho does AI trust with money questions?19%of finance answers draw on comparison sitesRead the chapter
- Money20/20At Money20/20? Find your company.50%of attendees are never namedRead the chapter