Aflac

1. 01Do supplemental policies actually help lower my total healthcare costs?0/4
2. 02Other ways to manage out-of-pocket healthcare costs besides buying supplemental insurance?0/4
3. 03How does accident insurance compare to critical illness insurance in terms of benefits?0/4
4. 04What factors affect the price of supplemental health coverage?0/4
5. 05When is it practical to add supplemental insurance to my health plan?0/4
6. 06Why might a supplemental insurance policy deny a claim for a covered condition?0/4
7. 07Is supplemental insurance worth it if I already have employer-sponsored health coverage?0/4
8. 08Who would benefit most from accidental injury insurance?0/4
9. 09What are some non-insurance options to help with medical bills in the US?0/4
10. 10What are alternatives to traditional supplemental health insurance for unexpected medical expenses?0/4
11. 11How much does supplemental insurance typically cost per month in the US?0/4
12. 12What are the best supplemental insurance options for covering out-of-pocket medical expenses?0/4
13. 13What should I do if my supplemental insurance claim is delayed?1/4
14. 14Supplemental health insurance vs. major medical insurance—what's the difference?0/4
15. 15What types of supplemental insurance are available for individuals and families in the US?0/4

Columns, left to right: OpenAI, Claude, Perplexity, Gemini. Across the study, on 50% of the questions where a company is named, only one AI assistant names it.

“What should I do if my supplemental insurance claim is delayed?”

… Many supplemental insurance providers, such as Aflac and Transamerica, offer online portals or phone lines to check your claim status and manage your policy.

The AI’s answer as we received it, shortened and not checked for accuracy.

See how every company did, and how this was measured.

These 14 checks ran during the audit and are what the AI readiness part of the overall score counts. The scan above ran later and is stricter on Link headers and Markdown, so a check can pass here and not there.

Read from the website’s own rules file (robots.txt). An asterisk marks a crawler the file names. The rest follow its general rules. “Partly” means only some pages are blocked.