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Zoom Communications

zoom.com · Technology · ZM

Ranked 276 of 2,047 companies in the study

41Overall score
  • Visibility37
  • Citations2
  • Sentiment50
  • Site quality87
  • AI readiness36
What this means for Zoom Communications

AI assistants name Zoom Communications in 46.7% of answers, much more often than the typical company in its sector at 10%. Its overall score is 41 out of 100, which ranks 276th of 2,047 companies in the study. The company's website passes 5 of 14 technical checks for readiness with AI tools.

We asked 15 unbranded questions about the technology market: none named Zoom Communications. AI assistants named it in 28 of 60 answers (46.7%). The typical technology company is named in 10.0% of answers. By how often it is named, Zoom Communications ranks 19 of 273 in its sector.

Named by AI in
46.7%
28 of 60 answers
Share of mentions
21.9%
compared with 5 rivals
AI readiness
5/14
technical checks passed. Typical for its sector: 4
Rank in its sector
57 of 273
by overall score, where the typical technology company scores 36
How Zoom Communications compares with all 2,047 companies

Every dot is a company in the study. Hover one to see it; click to open its report.

This companySame sectorEvery other companyNever named

What makes up the score

Five parts, each scored out of 100.

Visibility
37

How often AI assistants name the company

Citations
2

How often AI uses the company's own website as a source

Sentiment
50

How positively AI describes the company

Site quality
87

How well built the website's own pages are

AI readiness
36

How easily AI tools can read and use the website

Visibility is calculated from the answers on this page. How the score is built.

Compared with technology

273 companies in this sector. The line on each bar is the typical company.

Overall score41
Ranks 57 of 273. Typical company: 36
Named in answers47%
Ranks 19 of 273. Typical company: 10%
AI readiness36
Ranks 36 of 273. Typical company: 29
What Perplexity actually said

An answer that names the company

“What are typical pricing tiers for business communication platforms in the US?”

Typical US pricing tiers for business communication platforms usually fall into these ranges:

Free: \( \$0 \) for basic messaging, meetings, or limited collaboration features

Entry / Starter / Basic: about \( \$4\)–\( \$8 \) per user/month, often for team chat or simple calling plans

Mid-tier / Business / Pro: about \( \$12\)–\( \$25 \) per user/month, usually adding integrations, analytics, video, and more admin controls

Upper-tier / Advanced / Premium: about \( \$25\)–\( \$40+ \) per user/month, often with advanced reporting, AI fea …

The AI’s answer as we received it, shortened and not checked for accuracy.

Also named
GoTo Meeting2
Share of mentions

How the mentions in these answers were split between this company and its rivals

Microsoft Teams
26.8%
Google Meet (part of Google Workspace)
26.8%
Zoom Communications
22.8%
Cisco Webex
13.0%
RingCentral MVP
9.8%
GoTo Meeting
0.8%
Which AI assistants named the company

Answers naming it, out of answers received

Gemini
9/15
OpenAI
8/15
Perplexity
7/15
Claude
4/15
Ready for AI agents

What this website publishes for an AI agent to read, use and buy from, on a scale of six levels.

  1. 0
  2. 1
  3. 2
  4. 3
  5. 4
  6. 5

Level 2: Bot-aware. Explicit AI bot rules and declared Content Signals.

To reach level 3:
  • Markdown negotiation
Show every check, for your technical team
Discoverability
77 of 100
  • robots.txtPassed

    A valid robots.txt with crawl rules at the site root.

    study: 92.0%
  • SitemapPassed

    An XML sitemap listing the pages, ideally referenced from robots.txt.

    study: 86.8%
  • Link headersNot met

    Send Link headers such as rel="api-catalog" or rel="describedby" on the homepage.

    study: 0.3%
  • DNS for AI DiscoveryNot present

    Advertise agent endpoints with SVCB records under _agents.

    study: 5.5%
Content accessibility
0 of 100
  • Markdown negotiationNot met

    Return a markdown version when asked with Accept: text/markdown, for example at the CDN.

    study: 1.9%
  • llms.txtNot met

    Publish an llms.txt with a short summary and the key links.

    study: 25.1%
Bot access control
68 of 100
  • AI bot rulesPartly met

    Add explicit robots.txt groups for the main AI crawlers.

    study: 93.4%
  • Content SignalsPassed

    Content-Signal lines in robots.txt declaring search, AI input and AI training preferences.

    study: 1.4%
  • Web Bot AuthNot present

    Only relevant if you run your own agents or crawlers: publish a signing key directory.

    study: 0.2%
APIs, auth and MCP
57 of 100
  • API CatalogPartly met

    List public APIs in a linkset at /.well-known/api-catalog.

    study: 0.3%
  • OAuth discoveryPassed

    OpenID Connect or OAuth metadata agents can use to sign in.

    study: 11.8%
  • OAuth Protected ResourceNot met

    Serve protected resource metadata at /.well-known/oauth-protected-resource.

    study: 10.3%
  • auth.mdCould not check

    Publish an auth.md describing how agents sign in.

    study: 0.0%
  • MCP Server CardPassed

    A server card describing the MCP server, its transport and capabilities.

    study: 0.2%
  • A2A Agent CardNot met

    Publish an agent card at /.well-known/agent-card.json.

    study: 0.1%
  • Agent SkillsPassed

    A skills index at /.well-known/agent-skills/index.json that agents can load.

    study: 0.2%
  • WebMCPNot met

    Register key actions such as search or cart as WebMCP tools.

    study: 33.7%
  • ARD manifestNot met

    Publish an ai-catalog.json listing every agent interface.

    study: 0.1%

Score 52 of 100 · 98% of checks could run · checked on October 3, 2026 · www.zoom.com · 2,047 companies scanned

See how every company did, and how this was measured.

The checks behind the AI readiness score

5 of 14 passed. This list is for your technical team. The percentage is how many companies in the study pass each check.

These 14 checks ran during the audit and are what the AI readiness part of the overall score counts. The scan above ran later and is stricter on Link headers and Markdown, so a check can pass here and not there.

Show the 14 checks
Discoverability
  • Passedrobots.txt publishedstudy: 85.0%
  • PassedXML sitemapstudy: 73.2%
  • Not metHTTP Link headers (RFC 8288)study: 29.0%
Content Accessibility
  • Not metMarkdown content negotiationstudy: 8.3%
  • Not metllms.txt publishedstudy: 21.7%
  • PassedToken budget (page weight)study: 95.2%
Bot Access Control
  • Not metExplicit AI bot rulesstudy: 13.0%
API / Auth / MCP
  • PassedAPI Catalog (.well-known/api-catalog)study: 0.2%
  • PassedOAuth Authorization Server discoverystudy: 10.1%
  • Not metOAuth Protected Resource discoverystudy: 9.3%
  • Not metMCP Server Cardstudy: 0.0%
  • Not metA2A Agent Cardstudy: 0.0%
  • Not metWebMCP toolsstudy: 4.2%
  • Not metAgent Skills declaredstudy: 0.0%
What AI crawlers may read (robots.txt)

This website sets no rules for any AI crawler by name, like 84% of the websites whose rules we could read. Every AI crawler follows its general rules.

Training AI
  • GPTBotpartly
  • ClaudeBotpartly
  • Anthropic-AIpartly
  • Google-Extendedpartly
  • Applebot-Extendedpartly
  • Meta-ExternalAgentpartly
  • FacebookBotpartly
  • Bytespiderpartly
  • CCBotpartly
  • Diffbotpartly
  • Omgilibotpartly
AI search
  • OAI-SearchBotpartly
  • Claude-SearchBotpartly
  • PerplexityBotpartly
  • Applebotpartly
  • Amazonbotpartly
  • YouBotpartly
Answering questions
  • ChatGPT-Userpartly
  • Claude-Userpartly
  • Perplexity-Userpartly
  • DuckAssistBotpartly
  • MistralAI-Userpartly

Read from the website’s own rules file (robots.txt). An asterisk marks a crawler the file names. The rest follow its general rules. “Partly” means only some pages are blocked.

Websites the AI used as sources

How many times each website was listed as a source in these answers

slack.com
24
ringcentral.com
15
techtarget.com
14
nextiva.com
14
zoom.com (its own website)
13
microsoft.com
12
larksuite.com
10
support.microsoft.com
8
thedigitalprojectmanager.com
7
wrike.com
7

In the study as US-listed.

Every question, and where the company came up (11 of 15)
QuestionOpenAIClaudePerplexityGemini
  • What are typical pricing tiers for business communication platforms in the US?
  • Is investing in an all-in-one business communication suite worth it for small businesses?
  • What are some alternatives to traditional corporate meeting software for hybrid teams?
  • How do I resolve frequent connection issues during virtual team calls?
  • What are the best unified communication platforms for remote teams?
  • Cloud-based collaboration platforms vs. on-premises solutions: Which is better for growing companies?
  • Which collaboration tools are most effective for virtual meetings and document sharing?
  • Why is my video quality poor during online meetings, and how can I fix it?
  • How do video conferencing solutions compare to traditional phone systems for business communication?
  • What features should I look for when choosing a team productivity and meeting platform?
  • What are low-cost alternatives to premium business collaboration suites?
  • Are there free all-in-one team collaboration tools suitable for startups?
  • What are effective ways to use whiteboard and note-taking features in business communication platforms?
  • How can unified collaboration tools streamline project management for distributed teams?
  • Which unified messaging platforms work well for companies with a mobile workforce?
named the companyanswered without naming itdid not answer

Columns, left to right: OpenAI, Claude, Perplexity, Gemini. The AI assistants often disagree. Across the study, on 40% of the questions where a company is named, only one of the four names it.

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Overall score 41 of 100 badge for Zoom Communications

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<a href="https://aeo-audit.rezolve.com/us/zoom.com"><img src="https://aeo-audit.rezolve.com/us/badges/zoom.com.svg" alt="Overall score 41 of 100, US AI Visibility Study 2026" width="280" height="64"></a>
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