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Staples

staples.com · Retail · SPLS

Ranked 299 of 2,047 companies in the study

41Overall score
  • Visibility26
  • Citations4
  • Sentiment78
  • Site quality80
  • AI readiness29
What this means for Staples

AI assistants name Staples in 28.3% of answers, which is much more often than the typical company in the retail sector at 6.7%. Staples has an overall score of 41 out of 100, ranking 299th of 2,047 companies. Its website passes 4 out of 14 technical checks for AI tool readiness.

We asked 15 unbranded questions about the retail market: none named Staples. AI assistants named it in 17 of 60 answers (28.3%). The typical retail company is named in 6.7% of answers. By how often it is named, Staples ranks 93 of 640 in its sector.

Named by AI in
28.3%
17 of 60 answers
Share of mentions
22.1%
compared with 5 rivals
AI readiness
4/14
technical checks passed. Typical for its sector: 3
Rank in its sector
96 of 640
by overall score, where the typical retail company scores 34
How Staples compares with all 2,047 companies

Every dot is a company in the study. Hover one to see it; click to open its report.

This companySame sectorEvery other companyNever named

What makes up the score

Five parts, each scored out of 100.

Visibility
26

How often AI assistants name the company

Citations
4

How often AI uses the company's own website as a source

Sentiment
78

How positively AI describes the company

Site quality
80

How well built the website's own pages are

AI readiness
29

How easily AI tools can read and use the website

Visibility is calculated from the answers on this page. How the score is built.

Compared with retail

640 companies in this sector. The line on each bar is the typical company.

Overall score41
Ranks 96 of 640. Typical company: 34
Named in answers28%
Ranks 93 of 640. Typical company: 7%
AI readiness29
Ranks 222 of 640. Typical company: 29
What Perplexity actually said

An answer that names the company

“What are some alternatives to traditional retail for purchasing bulk office and school supplies?”

Yes—there are several non-traditional retail options for buying bulk office and school supplies. Common alternatives include B2B online marketplaces, wholesale clubs, business-focused e-commerce programs, and specialized wholesalers/distributors rather than standard storefront shopping.

Amazon Business and similar B2B marketplace programs let buyers order in bulk from many sellers in one place, often with business-focused features like multi-user accounts and reporting.

Wholesale clubs such as Costco Business Center and Sam’s Club of …

The AI’s answer as we received it, shortened and not checked for accuracy.

Also named
Quill10
Share of mentions

How the mentions in these answers were split between this company and its rivals

Amazon Business (Office Products)
29.2%
Office Depot / OfficeMax
26.4%
Staples
23.6%
Quill
13.9%
WB Mason
6.9%
Viking Office Supplies (US)
0.0%
Which AI assistants named the company

Answers naming it, out of answers received

Gemini
5/15
OpenAI
5/15
Perplexity
4/15
Claude
3/15
Ready for AI agents

What this website publishes for an AI agent to read, use and buy from, on a scale of six levels.

  1. 0
  2. 1
  3. 2
  4. 3
  5. 4
  6. 5

Level 1: Basic web presence. Two of robots.txt, a sitemap and Link headers are in place.

To reach level 2:
  • Content Signals
Can an AI agent buy here?

Not by itself. Staples publishes none of the purchase protocols we look for. An agent would have to click through the checkout like a person.

  • UCPNot present
  • ACPNot present
  • AP2Not present
  • x402Not present
  • MPPNot present
Show every check, for your technical team
Discoverability
77 of 100
  • robots.txtPassed

    A valid robots.txt with crawl rules at the site root.

    study: 92.0%
  • SitemapPassed

    An XML sitemap listing the pages, ideally referenced from robots.txt.

    study: 86.8%
  • Link headersNot met

    Send Link headers such as rel="api-catalog" or rel="describedby" on the homepage.

    study: 0.3%
  • DNS for AI DiscoveryNot present

    Advertise agent endpoints with SVCB records under _agents.

    study: 5.5%
Content accessibility
0 of 100
  • Markdown negotiationNot met

    Return a markdown version when asked with Accept: text/markdown, for example at the CDN.

    study: 1.9%
  • llms.txtNot met

    Publish an llms.txt with a short summary and the key links.

    study: 25.1%
Bot access control
32 of 100
  • AI bot rulesPartly met

    Add explicit robots.txt groups for the main AI crawlers.

    study: 93.4%
  • Content SignalsNot met

    Add a Content-Signal line for search, ai-input and ai-train to robots.txt.

    study: 1.4%
  • Web Bot AuthNot present

    Only relevant if you run your own agents or crawlers: publish a signing key directory.

    study: 0.2%
APIs, auth and MCP
0 of 100
  • API CatalogNot met

    List public APIs in a linkset at /.well-known/api-catalog.

    study: 0.3%
  • OAuth discoveryNot met

    Publish OpenID Connect or OAuth server metadata under /.well-known.

    study: 11.8%
  • OAuth Protected ResourceNot met

    Serve protected resource metadata at /.well-known/oauth-protected-resource.

    study: 10.3%
  • auth.mdNot met

    Publish an auth.md describing how agents sign in.

    study: 0.0%
  • MCP Server CardNot met

    Offer an MCP server and publish its server card under /.well-known.

    study: 0.2%
  • A2A Agent CardNot met

    Publish an agent card at /.well-known/agent-card.json.

    study: 0.1%
  • Agent SkillsNot met

    Publish a skills index with the main tasks agents can do.

    study: 0.2%
  • WebMCPCould not check

    Register key actions such as search or cart as WebMCP tools.

    study: 33.7%
  • ARD manifestNot met

    Publish an ai-catalog.json listing every agent interface.

    study: 0.1%

Score 25 of 100 · 97% of checks could run · checked on October 5, 2026 · www.staples.com · 2,047 companies scanned

See how every company did, and how this was measured.

The checks behind the AI readiness score

4 of 14 passed. This list is for your technical team. The percentage is how many companies in the study pass each check.

These 14 checks ran during the audit and are what the AI readiness part of the overall score counts. The scan above ran later and is stricter on Link headers and Markdown, so a check can pass here and not there.

Show the 14 checks
Discoverability
  • Passedrobots.txt publishedstudy: 85.0%
  • PassedXML sitemapstudy: 73.2%
  • PassedHTTP Link headers (RFC 8288)study: 29.0%
Content Accessibility
  • Not metMarkdown content negotiationstudy: 8.3%
  • Not metllms.txt publishedstudy: 21.7%
  • PassedToken budget (page weight)study: 95.2%
Bot Access Control
  • Not metExplicit AI bot rulesstudy: 13.0%
API / Auth / MCP
  • Not metAPI Catalog (.well-known/api-catalog)study: 0.2%
  • Not metOAuth Authorization Server discoverystudy: 10.1%
  • Not metOAuth Protected Resource discoverystudy: 9.3%
  • Not metMCP Server Cardstudy: 0.0%
  • Not metA2A Agent Cardstudy: 0.0%
  • Not metWebMCP toolsstudy: 4.2%
  • Not metAgent Skills declaredstudy: 0.0%
What AI crawlers may read (robots.txt)

This website sets no rules for any AI crawler by name, like 84% of the websites whose rules we could read. Every AI crawler follows its general rules.

Training AI
  • GPTBotpartly
  • ClaudeBotpartly
  • Anthropic-AIpartly
  • Google-Extendedpartly
  • Applebot-Extendedpartly
  • Meta-ExternalAgentpartly
  • FacebookBotpartly
  • Bytespiderpartly
  • CCBotpartly
  • Diffbotpartly
  • Omgilibotpartly
AI search
  • OAI-SearchBotpartly
  • Claude-SearchBotpartly
  • PerplexityBotpartly
  • Applebotpartly
  • Amazonbotpartly
  • YouBotpartly
Answering questions
  • ChatGPT-Userpartly
  • Claude-Userpartly
  • Perplexity-Userpartly
  • DuckAssistBotpartly
  • MistralAI-Userpartly

Read from the website’s own rules file (robots.txt). An asterisk marks a crawler the file names. The rest follow its general rules. “Partly” means only some pages are blocked.

Websites the AI used as sources

How many times each website was listed as a source in these answers

officedepot.com
33
staples.com (its own website)
21
amazon.com
15
quill.com
11
target.com
10
justdial.com
10
business.amazon.com
10
bulkofficesupply.com
8
hp.com
7
walmart.com
7

In the study as Consumer brands. Number 75 on the NRF Top 100 Retailers 2026 list, ranked by US retail sales.

Every question, and where the company came up (8 of 15)
QuestionOpenAIClaudePerplexityGemini
  • What are some alternatives to traditional retail for purchasing bulk office and school supplies?
  • What are the best places to buy office supplies online for small businesses in the US?
  • Are bulk packs of printer paper worth the investment for a home office
  • How does buying office furniture online compare to shopping at local stores for price and selection?
  • How do I handle issues with damaged office furniture received from an online purchase?
  • What is the typical price range for ergonomic desk chairs for office use in the US?
  • Is it better to lease or buy office printers for a growing business?
  • What are the most essential supplies every new business office should have?
  • What office products and services support remote and hybrid work setups?
  • What options exist for eco-friendly office supply shopping with next-day delivery?
  • Where can schools find a good selection of back-to-school supplies with fast shipping?
  • What should I do if my next-day delivery for office supplies is delayed?
  • Are there membership programs that offer significant discounts on business essentials and printing services?
  • Where can nonprofits buy affordable cleaning and safety supplies for offices?
  • What are the main differences between ordering office supplies from online retailers versus warehouse clubs?
named the companyanswered without naming itdid not answer

Columns, left to right: OpenAI, Claude, Perplexity, Gemini. The AI assistants often disagree. Across the study, on 40% of the questions where a company is named, only one of the four names it.

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Overall score 41 of 100 badge for Staples

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