- Visibility45
- Citations2
- Sentiment68
- Site quality80
- AI readiness29
AI assistants name Salesforce in 53.3% of answers, which is much more often than the typical company in its sector at 10%. Its overall score is 44 out of 100, ranking 122nd of 2,047 in the study. The Salesforce website passes 4 of 14 technical checks for readiness for AI tools.
We asked 15 unbranded questions about the technology market: none named Salesforce. AI assistants named it in 32 of 60 answers (53.3%). The typical technology company is named in 10.0% of answers. By how often it is named, Salesforce ranks 13 of 273 in its sector.
Every dot is a company in the study. Hover one to see it; click to open its report.
This companySame sectorEvery other companyNever named
Five parts, each scored out of 100.
How often AI assistants name the company
How often AI uses the company's own website as a source
How positively AI describes the company
How well built the website's own pages are
How easily AI tools can read and use the website
Visibility is calculated from the answers on this page. How the score is built.
273 companies in this sector. The line on each bar is the typical company.
An answer that names the company
“Is investing in an AI-powered CRM platform worth it for medium-sized businesses?”
Investing in an AI-powered CRM platform can be highly beneficial for medium-sized businesses, offering significant advantages in efficiency, customer understanding, and sales. However, it also comes with certain challenges that need to be considered.
Benefits of AI-Powered CRM for Medium-Sized Businesses:
Enhanced Customer Insights and Personalization AI-powered CRMs analyze customer data to provide deeper insights into preferences and behaviors, enabling businesses to personalize interactions at scale. This can lead to improved customer engagement, satisfaction, and retention. …
The AI’s answer as we received it, shortened and not checked for accuracy.
How the mentions in these answers were split between this company and its rivals
Answers naming it, out of answers received
What this website publishes for an AI agent to read, use and buy from, on a scale of six levels.
- 0
- 1
- 2
- 3
- 4
- 5
Level 1: Basic web presence. Two of robots.txt, a sitemap and Link headers are in place.
- Content Signals
Show every check, for your technical teamHide the checks
- study: 92.0%robots.txtPassed
A valid robots.txt with crawl rules at the site root.
- study: 86.8%SitemapPassed
An XML sitemap listing the pages, ideally referenced from robots.txt.
- study: 0.3%Link headersNot met
Send Link headers such as rel="api-catalog" or rel="describedby" on the homepage.
- study: 5.5%DNS for AI DiscoveryNot present
Advertise agent endpoints with SVCB records under _agents.
- study: 1.9%Markdown negotiationNot met
Return a markdown version when asked with Accept: text/markdown, for example at the CDN.
- study: 25.1%llms.txtPartly met
Publish an llms.txt with a short summary and the key links.
- study: 93.4%AI bot rulesPartly met
Add explicit robots.txt groups for the main AI crawlers.
- study: 1.4%Content SignalsNot met
Add a Content-Signal line for search, ai-input and ai-train to robots.txt.
- study: 0.2%Web Bot AuthNot present
Only relevant if you run your own agents or crawlers: publish a signing key directory.
- study: 0.3%API CatalogNot met
List public APIs in a linkset at /.well-known/api-catalog.
- study: 11.8%OAuth discoveryNot met
Publish OpenID Connect or OAuth server metadata under /.well-known.
- study: 10.3%OAuth Protected ResourceNot met
Serve protected resource metadata at /.well-known/oauth-protected-resource.
- study: 0.0%auth.mdNot met
Publish an auth.md describing how agents sign in.
- study: 0.2%MCP Server CardNot met
Offer an MCP server and publish its server card under /.well-known.
- study: 0.1%A2A Agent CardNot met
Publish an agent card at /.well-known/agent-card.json.
- study: 0.2%Agent SkillsNot met
Publish a skills index with the main tasks agents can do.
- study: 33.7%WebMCPCould not check
Register key actions such as search or cart as WebMCP tools.
- study: 0.1%ARD manifestNot met
Publish an ai-catalog.json listing every agent interface.
Score 31 of 100 · 97% of checks could run · checked on October 5, 2026 · www.salesforce.com · 2,047 companies scanned
4 of 14 passed. This list is for your technical team. The percentage is how many companies in the study pass each check.
These 14 checks ran during the audit and are what the AI readiness part of the overall score counts. The scan above ran later and is stricter on Link headers and Markdown, so a check can pass here and not there.
Show the 14 checksHide them
- Passedrobots.txt publishedstudy: 85.0%
- PassedXML sitemapstudy: 73.2%
- Not metHTTP Link headers (RFC 8288)study: 29.0%
- Not metMarkdown content negotiationstudy: 8.3%
- Passedllms.txt publishedstudy: 21.7%
- PassedToken budget (page weight)study: 95.2%
- Not metExplicit AI bot rulesstudy: 13.0%
- Not metAPI Catalog (.well-known/api-catalog)study: 0.2%
- Not metOAuth Authorization Server discoverystudy: 10.1%
- Not metOAuth Protected Resource discoverystudy: 9.3%
- Not metMCP Server Cardstudy: 0.0%
- Not metA2A Agent Cardstudy: 0.0%
- Not metWebMCP toolsstudy: 4.2%
- Not metAgent Skills declaredstudy: 0.0%
This website sets no rules for any AI crawler by name, like 84% of the websites whose rules we could read. Every AI crawler follows its general rules.
- GPTBotpartly
- ClaudeBotpartly
- Anthropic-AIpartly
- Google-Extendedpartly
- Applebot-Extendedpartly
- Meta-ExternalAgentpartly
- FacebookBotpartly
- Bytespiderpartly
- CCBotpartly
- Diffbotpartly
- Omgilibotpartly
- OAI-SearchBotpartly
- Claude-SearchBotpartly
- PerplexityBotpartly
- Applebotpartly
- Amazonbotpartly
- YouBotpartly
- ChatGPT-Userpartly
- Claude-Userpartly
- Perplexity-Userpartly
- DuckAssistBotpartly
- MistralAI-Userpartly
Read from the website’s own rules file (robots.txt). An asterisk marks a crawler the file names. The rest follow its general rules. “Partly” means only some pages are blocked.
How many times each website was listed as a source in these answers
In the study as S&P 500.
- Agentic CRM platform vs standalone AI chatbots — what’s the difference for businesses?
- Is investing in an AI-powered CRM platform worth it for medium-sized businesses?
- What are the alternatives to all-in-one AI CRM platforms for managing customer data?
- Which customer relationship management tools offer integrated AI automation for sales teams?
- How can integrated AI in a CRM platform help with lead management and qualification?
- Why is my AI-powered CRM not syncing customer data across my sales and support channels?
- Which tools can supplement a core CRM system for businesses seeking more AI-driven automation?
- How does an AI-powered CRM differ from a traditional CRM system?
- What should I consider before choosing an AI-integrated CRM for enterprise use?
- What are common ways businesses use AI-powered CRM tools for personalized customer engagement?
- What are the best AI-powered CRM platforms for enterprise businesses in the US?
- What is the average monthly cost of AI-powered CRM platforms for enterprises in the US?
- How does the pricing of AI-driven CRM solutions compare between cloud-based and on-premise options?
- How can I improve poor automation results in my AI-driven CRM workflows?
- Are there any non-AI CRM solutions that still offer advanced automation features?
Columns, left to right: OpenAI, Claude, Perplexity, Gemini. The AI assistants often disagree. Across the study, on 40% of the questions where a company is named, only one of the four names it.
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<a href="https://aeo-audit.rezolve.com/us/salesforce.com"><img src="https://aeo-audit.rezolve.com/us/badges/salesforce.com.svg" alt="Overall score 44 of 100, US AI Visibility Study 2026" width="280" height="64"></a>