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Macy's

macys.com · Retail · M

Ranked 520 of 2,047 companies in the study

38Overall score
  • Visibility37
  • Citations3
  • Sentiment50
  • Site quality80
  • AI readiness21
What this means for Macy's

AI assistants name Macy's in 43.3% of answers, which is much more often than the typical company in retail at 6.7%. Its overall score is 38 out of 100, ranking 520th of 2,047 companies. Macy's website passes 3 out of 14 technical checks for readiness for AI tools.

We asked 15 unbranded questions about the retail market: none named Macy's. AI assistants named it in 26 of 60 answers (43.3%). The typical retail company is named in 6.7% of answers. By how often it is named, Macy's ranks 35 of 640 in its sector.

Named by AI in
43.3%
26 of 60 answers
Share of mentions
27.4%
compared with 5 rivals
AI readiness
3/14
technical checks passed. Typical for its sector: 3
Rank in its sector
184 of 640
by overall score, where the typical retail company scores 34
How Macy's compares with all 2,047 companies

Every dot is a company in the study. Hover one to see it; click to open its report.

This companySame sectorEvery other companyNever named

What makes up the score

Five parts, each scored out of 100.

Visibility
37

How often AI assistants name the company

Citations
3

How often AI uses the company's own website as a source

Sentiment
50

How positively AI describes the company

Site quality
80

How well built the website's own pages are

AI readiness
21

How easily AI tools can read and use the website

Visibility is calculated from the answers on this page. How the score is built.

Compared with retail

640 companies in this sector. The line on each bar is the typical company.

Overall score38
Ranks 184 of 640. Typical company: 34
Named in answers43%
Ranks 35 of 640. Typical company: 7%
AI readiness21
Ranks 351 of 640. Typical company: 29
What Gemini actually said

An answer that names the company

“Outlet department stores vs. regular department stores: which offers better deals on apparel?”

The question of whether outlet department stores or regular department stores offer better deals on apparel is nuanced. While outlet stores are often perceived as providing significant discounts, the reality is that the quality of items can differ, and sale tactics might be misleading.

Here's a breakdown to help you decide:

Outlet Department Stores

Potential for Deals:

Outlet stores are known for offering discounted prices, often ranging from 30% to 70% off regular retail prices.

They can be a good option if you're looking for brand-name products at lower prices and don't min …

The AI’s answer as we received it, shortened and not checked for accuracy.

Also named
JCPenney12Nordstrom12Belk3Kohl's3Dillard's3
Share of mentions

How the mentions in these answers were split between this company and its rivals

Macy's
28.9%
Nordstrom
21.1%
Kohl's
20.0%
JCPenney
17.8%
Dillard's
7.8%
Belk
4.4%
Which AI assistants named the company

Answers naming it, out of answers received

Perplexity
11/15
Gemini
7/15
Claude
4/15
OpenAI
4/15
Ready for AI agents

What this website publishes for an AI agent to read, use and buy from, on a scale of six levels.

  1. 0
  2. 1
  3. 2
  4. 3
  5. 4
  6. 5

Level 1: Basic web presence. Two of robots.txt, a sitemap and Link headers are in place.

To reach level 2:
  • Content Signals

The website turns away requests that do not come from a browser. AI agents that say what they are meet the same refusal.

Can an AI agent buy here?

Not by itself. Macy's publishes none of the purchase protocols we look for. An agent would have to click through the checkout like a person.

  • UCPNot present
  • ACPNot present
  • AP2Not present
  • x402Not present
  • MPPNot present
Show every check, for your technical team
Discoverability
77 of 100
  • robots.txtPassed

    A valid robots.txt with crawl rules at the site root.

    study: 92.0%
  • SitemapPassed

    An XML sitemap listing the pages, ideally referenced from robots.txt.

    study: 86.8%
  • Link headersNot met

    Send Link headers such as rel="api-catalog" or rel="describedby" on the homepage.

    study: 0.3%
  • DNS for AI DiscoveryNot present

    Advertise agent endpoints with SVCB records under _agents.

    study: 5.5%
Content accessibility
0 of 100
  • Markdown negotiationCould not check

    Return a markdown version when asked with Accept: text/markdown, for example at the CDN.

    study: 1.9%
  • llms.txtNot met

    Publish an llms.txt with a short summary and the key links.

    study: 25.1%
Bot access control
63 of 100
  • AI bot rulesPassed

    Explicit robots.txt rules for AI crawlers such as GPTBot, ClaudeBot and PerplexityBot.

    study: 93.4%
  • Content SignalsNot met

    Add a Content-Signal line for search, ai-input and ai-train to robots.txt.

    study: 1.4%
  • Web Bot AuthNot present

    Only relevant if you run your own agents or crawlers: publish a signing key directory.

    study: 0.2%
APIs, auth and MCP
0 of 100
  • API CatalogNot met

    List public APIs in a linkset at /.well-known/api-catalog.

    study: 0.3%
  • OAuth discoveryNot met

    Publish OpenID Connect or OAuth server metadata under /.well-known.

    study: 11.8%
  • OAuth Protected ResourceNot met

    Serve protected resource metadata at /.well-known/oauth-protected-resource.

    study: 10.3%
  • auth.mdNot met

    Publish an auth.md describing how agents sign in.

    study: 0.0%
  • MCP Server CardNot met

    Offer an MCP server and publish its server card under /.well-known.

    study: 0.2%
  • A2A Agent CardNot met

    Publish an agent card at /.well-known/agent-card.json.

    study: 0.1%
  • Agent SkillsNot met

    Publish a skills index with the main tasks agents can do.

    study: 0.2%
  • WebMCPCould not check

    Register key actions such as search or cart as WebMCP tools.

    study: 33.7%
  • ARD manifestNot met

    Publish an ai-catalog.json listing every agent interface.

    study: 0.1%

Score 36 of 100 · 86% of checks could run · checked on October 3, 2026 · www.macys.com · 2,047 companies scanned

See how every company did, and how this was measured.

The checks behind the AI readiness score

3 of 14 passed. This list is for your technical team. The percentage is how many companies in the study pass each check.

These 14 checks ran during the audit and are what the AI readiness part of the overall score counts. The scan above ran later and is stricter on Link headers and Markdown, so a check can pass here and not there.

Show the 14 checks
Discoverability
  • Passedrobots.txt publishedstudy: 85.0%
  • PassedXML sitemapstudy: 73.2%
  • Not metHTTP Link headers (RFC 8288)study: 29.0%
Content Accessibility
  • Not metMarkdown content negotiationstudy: 8.3%
  • Not metllms.txt publishedstudy: 21.7%
  • Not metToken budget (page weight)study: 95.2%
Bot Access Control
  • PassedExplicit AI bot rulesstudy: 13.0%
API / Auth / MCP
  • Not metAPI Catalog (.well-known/api-catalog)study: 0.2%
  • Not metOAuth Authorization Server discoverystudy: 10.1%
  • Not metOAuth Protected Resource discoverystudy: 9.3%
  • Not metMCP Server Cardstudy: 0.0%
  • Not metA2A Agent Cardstudy: 0.0%
  • Not metWebMCP toolsstudy: 4.2%
  • Not metAgent Skills declaredstudy: 0.0%
What AI crawlers may read (robots.txt)

This website sets rules for 1 AI crawler by name. All others follow its general rules.

Training AI
  • GPTBotpartly
  • ClaudeBot*allowed
  • Anthropic-AIpartly
  • Google-Extendedpartly
  • Applebot-Extendedpartly
  • Meta-ExternalAgentpartly
  • FacebookBotpartly
  • Bytespiderpartly
  • CCBotpartly
  • Diffbotpartly
  • Omgilibotpartly
AI search
  • OAI-SearchBotpartly
  • Claude-SearchBotpartly
  • PerplexityBotpartly
  • Applebotpartly
  • Amazonbotpartly
  • YouBotpartly
Answering questions
  • ChatGPT-Userpartly
  • Claude-Userpartly
  • Perplexity-Userpartly
  • DuckAssistBotpartly
  • MistralAI-Userpartly

Read from the website’s own rules file (robots.txt). An asterisk marks a crawler the file names. The rest follow its general rules. “Partly” means only some pages are blocked.

Websites the AI used as sources

How many times each website was listed as a source in these answers

jcpenney.com
19
justdial.com
18
macys.com (its own website)
18
consumerreports.org
12
reddit.com
11
en.wikipedia.org
10
bloomingdales.com
10
kohls.com
9
apartmenttherapy.com
8
nordstrom.com
8

In the study as Consumer brands. Number 25 on the NRF Top 100 Retailers 2026 list, ranked by US retail sales.

Every question, and where the company came up (12 of 15)
QuestionOpenAIClaudePerplexityGemini
  • Outlet department stores vs. regular department stores: which offers better deals on apparel?
  • Is it a good idea to buy kitchen appliances at a department store or wait for sales?
  • What to do if your department store order never arrives?
  • Should you shop for beauty products at department stores or online marketplaces?
  • Are department stores worth it for back-to-school clothing shopping?
  • How do department stores compare to specialty retailers for home decor selection?
  • Where to find a wide selection of gifts for all ages at a department store
  • How to handle price adjustment requests at department stores
  • What are the top-rated department stores for family apparel shopping?
  • How do department store clearance sales work in the US?
  • Which department stores offer wedding or baby registry services?
  • Store credit cards vs. general rewards cards for department store shoppers
  • Best department stores for last-minute holiday gift shopping
  • What are some alternatives to traditional department stores for one-stop shopping?
  • Best department stores for affordable home goods in the US
named the companyanswered without naming itdid not answer

Columns, left to right: OpenAI, Claude, Perplexity, Gemini. The AI assistants often disagree. Across the study, on 40% of the questions where a company is named, only one of the four names it.

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Overall score 38 of 100 badge for Macy's

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